{"id":18944,"date":"2025-10-14T11:31:45","date_gmt":"2025-10-14T11:31:45","guid":{"rendered":"https:\/\/www.hotelbernatcalella.com\/faqs\/"},"modified":"2026-04-08T16:07:23","modified_gmt":"2026-04-08T16:07:23","slug":"faqs","status":"publish","type":"page","link":"https:\/\/hotelbernatcalella.com\/en\/faqs\/","title":{"rendered":"FAQS"},"content":{"rendered":"\t\t
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\n\t FAQS\t <\/h1> <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t
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Hotel Bernat II \u00b7 Calella ****S<\/span><\/div>\t

\n\t Frequently Asked Questions (FAQ)\t <\/h4>\t
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Welcome to the FAQ section of Hotel Bernat II.<\/span><\/span> <\/span>
<\/span>Here you\u2019ll find all the practical information you need to plan your stay with complete peace of mind.<\/span><\/span> <\/span><\/p>\t <\/div> <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t General Information \t <\/h4>\t
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Where is the hotel located?<\/span><\/b>
We are located at Turisme Street, 42\u201344, in Calella (Barcelona), just 100 metres from the beach and a few minutes\u2019 walk from the city centre.<\/span> <\/span><\/p>

What category is the hotel?<\/span><\/b>
Hotel Bernat II is a 4-star superior hotel, ideal for families, couples, and sports enthusiasts.<\/span> <\/span><\/p>

What languages does the staff speak?<\/span><\/b>
Catalan, Spanish, English, French, German, Italian, Dutch, Polish, and Russian.<\/span> <\/span><\/p>

Are pets allowed?<\/span><\/b>
No, pets are not allowed. Only guide dogs are permitted. <\/span> <\/span><\/p>\t <\/div> <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t Check-in \/ Check-out\t <\/h4>\t
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What time is check-in?<\/span><\/b>
From 3:00 p.m. until midnight.<\/span> <\/span><\/p>

What time is check-out?<\/span><\/b>
Until 12:00 p.m. (noon).<\/span> <\/span><\/p>

Can I request early check-in or late check-out?<\/span><\/b>
Yes, subject to availability and with an additional fee.<\/span> <\/span><\/p>

What do I need for check-in?<\/span><\/b>
A valid photo ID (passport or ID card) and a credit or debit card for any additional charges.<\/span> <\/span><\/p>

What are the cancellation policies?<\/span><\/b>
They depend on the type of booking and selected rate. Please review the specific conditions when making your reservation. <\/span><\/p>\t <\/div> <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t Rooms and Facilities\t <\/h4>\t
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What amenities are included in the rooms?<\/span><\/b>
All rooms feature:<\/span>
\u2022 Air conditioning or heating (depending on season)<\/span>
\u2022 Full bathroom with hairdryer<\/span>
\u2022 Private balcony<\/span>
\u2022 Minibar and safe<\/span>
\u2022 Satellite TV with international channels<\/span>
\u2022 Free Wi-Fi<\/span> <\/span><\/p>

Are there family or connecting rooms?<\/span><\/b>
Yes, we offer both family and connecting rooms, subject to availability.<\/span> <\/span><\/p>

Are pool or beach towels included?<\/span><\/b>
Yes, available free of charge at reception.<\/span> <\/span><\/p>

Is there daily housekeeping?<\/span><\/b>
Yes, rooms are cleaned daily.<\/span> <\/span><\/p>\t <\/div> <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t Pool, Spa & Wellness \t <\/h4>\t
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Is there a swimming pool?<\/span><\/b>
Yes, there is an outdoor pool for adults and a children\u2019s pool, with a pool bar, sun loungers, and umbrellas.<\/span> <\/span><\/p>

Does the hotel have a spa?<\/span><\/b>
Yes. Our Spa & Wellness Center (extra charge) includes: <\/span>
\u2022 Finnish sauna<\/span>
\u2022 Turkish bath<\/span>
\u2022 Whirlpool bath<\/span>
\u2022 Sensation showers<\/span>
\u2022 Relaxation area<\/span>
We also offer facial treatments, massages, and personalized wellness therapies.<\/span> <\/span><\/p>

Can guests access the Olympic pool in Calella?<\/span><\/b>
Yes, guests can request access to the Olympic swimming pool at Crol Centre Calella, just 300 m away (subject to availability and extra cost).<\/span> <\/span><\/p>\t <\/div> <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t Dining\t <\/h4>\t
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What dining options are available?<\/span><\/b>
We offer:<\/span>
\u2022 Main buffet restaurant with showcooking and Mediterranean and international cuisine.<\/span>
\u2022 Bahari Club, our beach restaurant, with exclusive discounts for guests, open during the summer season.<\/span> <\/span><\/p>

What meal plans are available?<\/span><\/b>
You can choose from accommodation only, half board, or full board.<\/span>
Drinks are not included, except in specific packages.<\/span> <\/span><\/p>

What are the meal times?<\/span><\/b>
\u2022 Breakfast: 7:30 \u2013 10:30<\/span>
\u2022 Lunch: 13:00 \u2013 15:00<\/span>
\u2022 Dinner: 19:30 \u2013 21:30<\/span>
(Timetables may vary depending on the season.)<\/span> <\/span><\/p>\t <\/div> <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t Transport & Parking\t <\/h4>\t
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Is parking available?<\/span><\/b>
Yes, private covered parking is available 200 metres from the hotel.<\/span>
Reservation is required and an additional fee applies.<\/span> <\/span><\/p>

How do I get to the hotel?<\/span><\/b>
\u2022 By train: Calella Station (R1 Line), 10 minutes on foot.<\/span>
\u2022 By car: 45 minutes from Barcelona and 40 minutes from Girona via C-32.<\/span>
\u2022 By plane: 70 km from Barcelona-El Prat Airport and 45 km from Girona Airport.<\/span> <\/span><\/p>

Does the hotel offer transfers?<\/span><\/b>
Yes, we offer airport transfers and excursions upon request and for an additional fee.<\/span> <\/span><\/p>\t <\/div> <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t Services & Activities\t <\/h4>\t
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What additional services does the hotel offer?<\/span><\/b>
\u2022 R24-hour reception<\/span>
\u2022 Laundry service<\/span>
\u2022 Car and bike rental<\/span>
\u2022 24-hour vending service<\/span>
\u2022 Games room and children\u2019s area<\/span>
\u2022 Meeting and conference rooms<\/span>
\u2022 Transfer and excursion service<\/span>
\u2022 Entertainment programme in high season<\/span> <\/span><\/p>

Are there activities for children?<\/span><\/b>
Yes, we have a kids\u2019 club, entertainment activities, and family programmes during the summer.<\/span> <\/span><\/p>

Is the hotel accessible for people with reduced mobility?<\/span><\/b>
Yes, we have adapted facilities. Please inform us in advance if you require special assistance. <\/span> <\/span><\/p>\t <\/div> <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t Rates & Taxes \t <\/h4>\t
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What is the tourist tax?<\/span><\/b>
A tourist tax applies per person and per night (maximum 7 nights).<\/span>
Guests under 17 are exempt.<\/span> <\/span><\/p>

Is a deposit required?<\/span><\/b>
A credit card may be required as a guarantee at check-in.<\/span> <\/span><\/p>

Are rates fixed?<\/span><\/b>
No, rates vary depending on the season, availability, and room type. <\/span> <\/span><\/p>\t <\/div> <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t Surroundings & Activities\t <\/h4>\t
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What can I do in Calella? <\/span><\/b>
\u2022 Visit the old town and Calella Lighthouse <\/span>
\u2022 Enjoy the beaches and coves of the Maresme coast <\/span>
\u2022 Go cycling or hiking in the Montnegre Natural Park <\/span>
\u2022 Practice water sports or train at Crol Centre Calella <\/span>
\u2022 Discover local gastronomy and shops in the city centre <\/span> <\/span><\/p>

Does the hotel offer sports packages?<\/span><\/b>
Yes, we offer special packages for triathletes and sports groups, with tailored services (bike storage, energy menus, massages, etc.).<\/span> <\/span><\/p>\t <\/div> <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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FAQS Hotel Bernat II \u00b7 Calella ****S Frequently Asked Questions (FAQ) Welcome to the FAQ section of Hotel Bernat II. Here you\u2019ll find all the practical information you need to plan your stay with complete peace of mind. General Information Where is the hotel located? We are located at Turisme Street, 42\u201344, in Calella (Barcelona), …<\/p>\n","protected":false},"author":1,"featured_media":13262,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-wide-content.php","meta":{"cozystay_single_page_hide_site_header":"","cozystay_single_page_site_header_source":"","cozystay_single_page_custom_site_header":"0","cozystay_single_page_custom_sticky_site_header":"0","cozystay_single_page_hide_page_title":"","cozystay_single_page_header_section_size":"","cozystay_single_page_header_background_color":"","cozystay_single_page_header_background_position_x":"center","cozystay_single_page_header_background_position_y":"center","cozystay_single_page_header_background_size":"cover","cozystay_single_page_header_background_repeat":"off","cozystay_single_page_header_background_scroll":"on","cozystay_single_page_header_text_color":"","cozystay_single_page_header_show_breadcrumb":"","cozystay_single_page_site_footer_hide_main":"","cozystay_single_custom_site_footer_main_source":"","cozystay_single_custom_site_footer_main":"0","cozystay_single_page_site_footer_hide_above":"","cozystay_single_custom_site_footer_above_source":"","cozystay_single_custom_site_footer_above":"0","cozystay_single_page_site_footer_hide_instagram":"","cozystay_single_page_site_footer_hide_bottom":"","cozystay_single_custom_mobile_menu_source":"","cozystay_single_custom_mobile_menu":"0","cozystay_single_custom_mobile_menu_animation":"","cozystay_single_custom_mobile_menu_width":"","cozystay_single_custom_mobile_menu_custom_width":375,"footnotes":""},"class_list":["post-18944","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nFAQS | Hotel Bernat II<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hotelbernatcalella.com\/en\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQS | Hotel Bernat II\" \/>\n<meta property=\"og:description\" content=\"FAQS Hotel Bernat II \u00b7 Calella ****S Frequently Asked Questions (FAQ) Welcome to the FAQ section of Hotel Bernat II. 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Here you\u2019ll find all the practical information you need to plan your stay with complete peace of mind. General Information Where is the hotel located? 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