{"id":9484,"date":"2024-09-02T08:11:49","date_gmt":"2024-09-02T08:11:49","guid":{"rendered":"https:\/\/hotelbernatcalella.com\/bewertungen\/"},"modified":"2025-08-13T10:36:30","modified_gmt":"2025-08-13T10:36:30","slug":"bewertungen","status":"publish","type":"page","link":"https:\/\/hotelbernatcalella.com\/de\/bewertungen\/","title":{"rendered":"Bewertungen"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9484\" class=\"elementor elementor-9484 elementor-4411\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f51bd8e cs-section-content-fullwidth cs-parallax-on-scroll cs_scroll_y_100 e-flex e-con-boxed e-con e-parent\" data-id=\"f51bd8e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" data-cs-parallax-y=\"100\" style=\"background-image: none;\" data-cs-background-image=\"https:\/\/www.hotelbernatcalella.com\/wp-content\/uploads\/2025\/06\/opiniones-hotel-bernat.webp\" data-cs-background-image-alt-text=\"\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d3f8526 dark-color e-con-full e-flex e-con e-child\" data-id=\"d3f8526\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dd3e55f elementor-widget elementor-widget-cs_title\" data-id=\"dd3e55f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cs_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n        <div class=\"cs-title-wrap text-center\">\t            <h1 class=\"cs-title\">\n\t                Bewertungen\t            <\/h1>        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8a0eec9 e-flex e-con-boxed e-con e-parent\" data-id=\"8a0eec9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0e94aec elementor-widget elementor-widget-spacer\" data-id=\"0e94aec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f9e9e5 elementor-widget elementor-widget-shortcode\" data-id=\"6f9e9e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><!-- jQuery 3.7.1 -->\n<script src=\"https:\/\/widget4.alojapro.com\/packages\/jQuery\/jquery-3.7.1.min.js\"><\/script>\n<script src=\"https:\/\/widget4.alojapro.com\/packages\/jquery-ui-1.13.2\/jquery-ui.min.js\"><\/script>\n<link rel=\"stylesheet\" href=\"https:\/\/widget4.alojapro.com\/packages\/jquery-ui-1.13.2\/jquery-ui.min.css\">\n<!-- Bootstrap 5.3.1 -->\n<script src=\"https:\/\/widget4.alojapro.com\/packages\/bootstrap\/js\/bootstrap.bundle.min.js\" type=\"text\/javascript\"><\/script>\n<link rel=\"stylesheet\" href=\"https:\/\/widget4.alojapro.com\/packages\/bootstrap\/css\/bootstrap.min.css\">\n<link href=\"https:\/\/widget4.alojapro.com\/packages\/bootstrap-formhelpers\/dist\/css\/bootstrap-formhelpers.min.css\" rel=\"stylesheet\" type=\"text\/css\"\/>\n<!-- jquery notify -->\n<link rel=\"stylesheet\" href=\"https:\/\/widget4.alojapro.com\/packages\/notify\/css\/notify.css\">\n<!-- font awwesome -->\n<link rel=\"stylesheet\" href=\"https:\/\/maxst.icons8.com\/vue-static\/landings\/line-awesome\/line-awesome\/1.3.0\/css\/line-awesome.min.css\">\n<link rel=\"stylesheet\" href=\"https:\/\/widget4.alojapro.com\/packages\/fontawesome\/css\/all.min.css\">\n<script src=\"https:\/\/kit.fontawesome.com\/0d38249a73.js\" crossorigin=\"anonymous\"><\/script>\n\n<link rel=\"stylesheet\" href=\"https:\/\/cdn.softinline.com\/plugins\/owl-carousel2-2.3.4\/dist\/assets\/owl.carousel.min.css\">\n<link rel=\"stylesheet\" href=\"https:\/\/cdn.softinline.com\/plugins\/owl-carousel2-2.3.4\/dist\/assets\/owl.theme.default.min.css\">\n<script src=\"https:\/\/cdn.softinline.com\/plugins\/owl-carousel2-2.3.4\/dist\/owl.carousel.min.js\"><\/script>\n\n<!-- Platform CSS -->\n<link rel=\"stylesheet\" href=\"https:\/\/widget4.alojapro.com\/css\/base.css?1779376519\">\n    <link rel=\"stylesheet\" href=\"https:\/\/widget4.alojapro.com\/css\/customers\/bernat_properties.css?1779376519\">\n<div class=\"container aljpr-container mt-3\">\n\t    <div id=\"commentsModal\">\n        <div class=\"aljpr-box box-border\">\n            <div class=\"row\">\n                <div class=\"col-lg-3 mb-lg-0 mb-3 d-flex align-items-center justify-content-lg-start justify-content-center\">\n                    <div class=\"aljpr-box back-lightgrey text-center w-100\">\n                        <span class=\"global-rate\" data-value=\"8.49\">0 <br><\/span>\n                        <span class=\"global-rate-text\">Puntuaci\u00f3n media<\/span>\n                    <\/div>\n                <\/div>\n                <div class=\"col-lg-9\">\n                    <div class=\"row\">\n                                                                                                                    <div class=\"col-lg-4 col-md-12 mb-3\">\n                                    <div class=\"total-option\">\n                                        <span>Personal<\/span> <strong>9.05<\/strong><\/div>\n                                    <div class=\"progress progress-option\" style=\"margin-bottom: 0\">\n                                        <div class=\"progress-bar progress-bar-info progress-bar-animated\" role=\"progressbar\" data-percentage=\"90.5%\" aria-valuenow=\"9.05\" aria-valuemin=\"0\" aria-valuemax=\"10\" style=\"width: 0%\">\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                                                                                                                <div class=\"col-lg-4 col-md-12 mb-3\">\n                                    <div class=\"total-option\">\n                                        <span>Servicios<\/span> <strong>8.48<\/strong><\/div>\n                                    <div class=\"progress progress-option\" style=\"margin-bottom: 0\">\n                                        <div class=\"progress-bar progress-bar-info progress-bar-animated\" role=\"progressbar\" data-percentage=\"84.8%\" aria-valuenow=\"8.48\" aria-valuemin=\"0\" aria-valuemax=\"10\" style=\"width: 0%\">\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                                                                                                                <div class=\"col-lg-4 col-md-12 mb-3\">\n                                    <div class=\"total-option\">\n                                        <span>Limpieza<\/span> <strong>8.49<\/strong><\/div>\n                                    <div class=\"progress progress-option\" style=\"margin-bottom: 0\">\n                                        <div class=\"progress-bar progress-bar-info progress-bar-animated\" role=\"progressbar\" data-percentage=\"84.9%\" aria-valuenow=\"8.49\" aria-valuemin=\"0\" aria-valuemax=\"10\" style=\"width: 0%\">\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                                                                                                                <div class=\"col-lg-4 col-md-12 mb-3\">\n                                    <div class=\"total-option\">\n                                        <span>Habitaciones<\/span> <strong>8.09<\/strong><\/div>\n                                    <div class=\"progress progress-option\" style=\"margin-bottom: 0\">\n                                        <div class=\"progress-bar progress-bar-info progress-bar-animated\" role=\"progressbar\" data-percentage=\"80.9%\" aria-valuenow=\"8.09\" aria-valuemin=\"0\" aria-valuemax=\"10\" style=\"width: 0%\">\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                                                                                                                <div class=\"col-lg-4 col-md-12 mb-3\">\n                                    <div class=\"total-option\">\n                                        <span>Calidad\/precio<\/span> <strong>8.39<\/strong><\/div>\n                                    <div class=\"progress progress-option\" style=\"margin-bottom: 0\">\n                                        <div class=\"progress-bar progress-bar-info progress-bar-animated\" role=\"progressbar\" data-percentage=\"83.9%\" aria-valuenow=\"8.39\" aria-valuemin=\"0\" aria-valuemax=\"10\" style=\"width: 0%\">\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                                                                                                                <div class=\"col-lg-4 col-md-12 mb-3\">\n                                    <div class=\"total-option\">\n                                        <span>Localizaci\u00f3n<\/span> <strong>8.54<\/strong><\/div>\n                                    <div class=\"progress progress-option\" style=\"margin-bottom: 0\">\n                                        <div class=\"progress-bar progress-bar-info progress-bar-animated\" role=\"progressbar\" data-percentage=\"85.4%\" aria-valuenow=\"8.54\" aria-valuemin=\"0\" aria-valuemax=\"10\" style=\"width: 0%\">\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                                                                                                                                                                    <div class=\"col-lg-4 col-md-12 mb-3\">\n                                    <div class=\"total-option\">\n                                        <span>Wifi<\/span> <strong>8.22<\/strong><\/div>\n                                    <div class=\"progress progress-option\" style=\"margin-bottom: 0\">\n                                        <div class=\"progress-bar progress-bar-info progress-bar-animated\" role=\"progressbar\" data-percentage=\"82.2%\" aria-valuenow=\"8.22\" aria-valuemin=\"0\" aria-valuemax=\"10\" style=\"width: 0%\">\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                                        <\/div>\n                    <div class=\"row\">\n                        <div class=\"col-md-12 d-flex justify-content-start\">\n                            <small>Puntuaci\u00f3n media basada en <strong>3452<\/strong> opiniones de clientes<\/small>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n\n        <\/div>\n\n                                    <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">10\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Florence\n                                                                                                    <\/div>\n                                                <small>21\u00b705\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                Je remercie le personnel dans son ensemble et je rajouterai m\u00eame un grand merci \u00e0 celui qui tenait  le bar pour son ambiance et la personne \u00e0 l\u2019entr\u00e9e du buffet au top vraiment\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Florence, Un grand merci pour votre gentil commentaire. Nous sommes ravis de savoir que vous avez appr\u00e9ci\u00e9 l\u2019accueil et le service de toute notre \u00e9quipe.\r\nNous transmettrons avec grand plaisir vos compliments \u00e0 notre barman pour son ambiance ainsi qu\u2019\u00e0 la personne \u00e0 l\u2019entr\u00e9e du buffet, qui sera tr\u00e8s heureuse de lire votre message.\r\nAu plaisir de vous accueillir de nouveau tr\u00e8s bient\u00f4t dans notre h\u00f4tel.\r\nCordialement, H\u00f4tel Bernat II\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">10\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Eva\n                                                                                                    <\/div>\n                                                <small>20\u00b705\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Eva, muchas gracias por compartir tu valoraci\u00f3n y por elegirnos. Esperamos sigas confiando en nosotros en el futuro. Saludos cordiales, Hotel Bernat II\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">6\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Sarai\n                                                                                                    <\/div>\n                                                <small>20\u00b705\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                Muchas pegas para hacernos unos masajes, intentando reservar semanas antes.\r\nParquing lejos del hotel pero no contemplado en el precio. (Como si fuera del hotel)\r\nPedimos subir a la habitaci\u00f3n a buscar algo antes de entrar al Spa, (2 mins.) cuando bajamos el chico se hab\u00eda ido y la puerta cerrada. No pudimos acceder hasta un rato despu\u00e9s.\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimada Sarai, Lamentamos sinceramente los inconvenientes durante su estancia y especialmente la experiencia relacionada con el acceso al spa. Le pedimos disculpas por esta situaci\u00f3n y por las molestias ocasionadas.\r\nEn relaci\u00f3n con el parking, queremos informarle de que es un servicio privado, cubierto y equipado con c\u00e1maras de videovigilancia, por lo que tiene un coste adicional independiente de la reserva de alojamiento.\r\nAgradecemos sus comentarios, ya que nos ayudan a seguir mejorando nuestro servicio y atenci\u00f3n al cliente.\r\nReciba un cordial saludo. Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">9\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Florence\n                                                                                                    <\/div>\n                                                <small>20\u00b705\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                Le hammam ne fonctionnait pas c&#039;est dommage car nous avons pay\u00e9 le m\u00eame prix.\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Florence, Nous vous remercions pour votre retour et nous sommes sinc\u00e8rement d\u00e9sol\u00e9s que le hammam n\u2019ait pas fonctionn\u00e9 durant votre s\u00e9jour. Nous comprenons parfaitement votre d\u00e9ception, surtout lorsque cela concerne un service inclus au m\u00eame tarif. Veuillez accepter nos excuses pour ce d\u00e9sagr\u00e9ment. Votre remarque a bien \u00e9t\u00e9 prise en compte afin d\u2019\u00e9viter que cette situation ne se reproduise. Nous esp\u00e9rons avoir l\u2019occasion de vous offrir une meilleure exp\u00e9rience lors d\u2019un prochain s\u00e9jour. Cordialement, H\u00f4tel Bernat II\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">10\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @VINCENT\n                                                                                                    <\/div>\n                                                <small>19\u00b705\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Vincent, Merci beaucoup de partager votre score. Nous esp\u00e9rons avoir le plaisir de vous accueillir de nouveau \u00e0 l\u2019avenir. Cordialement, H\u00f4tel Bernat II\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">9\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Robert\n                                                                                                    <\/div>\n                                                <small>19\u00b705\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                personnel tant a l accueil \r\n  bar et restauration d une amabilit\u00e9 incroyable\r\ndame d entretien au top\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Robert, Merci beaucoup pour votre gentil commentaire ! Nous sommes ravis que l\u2019accueil, le bar, la restauration ainsi que notre \u00e9quipe d\u2019entretien aient contribu\u00e9 \u00e0 rendre votre s\u00e9jour agr\u00e9able. Votre satisfaction est notre plus belle r\u00e9compense. Au plaisir de vous accueillir \u00e0 nouveau tr\u00e8s bient\u00f4t ! Cordialement, H\u00f4tel Bernat II\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">9\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>16\u00b705\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                Merci au r\u00e9ceptionniste de la r\u00e9ception, tr\u00e8s aidant et sympathique (de plus\u2019 il parlait bien fran\u00e7ais!). Merci beaucoup de nous avoir surclass\u00e9s en chambre familiale, nous avons \u00e9t\u00e9 super bien ! Nous avons beaucoup appr\u00e9ci\u00e9 la baignoire \u00e0 remous. Nous sommes venus par hasard dans cet h\u00f4tel (le prix de la demi pension est tr\u00e8s attractif) et sommes ravis, nous reviendrons ! Buffet tr\u00e8s bon.\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Ch\u00e8re Cliente, Un grand merci pour votre commentaire.\r\nNous sommes ravis de lire que vous avez appr\u00e9ci\u00e9 l\u2019accueil de notre r\u00e9ceptionniste, son aide ainsi que la possibilit\u00e9 d\u2019\u00e9changer en fran\u00e7ais. Nous sommes \u00e9galement heureux que le surclassement en chambre familiale et la baignoire \u00e0 remous aient contribu\u00e9 \u00e0 rendre votre s\u00e9jour encore plus agr\u00e9able.\r\nC\u2019est un plaisir de savoir que vous avez d\u00e9couvert notre \u00e9tablissement par hasard et que vous repartez satisfaits, notamment de notre buffet et de notre formule demi-pension.\r\nToute l\u2019\u00e9quipe vous remercie pour votre confiance et sera ravie de vous accueillir de nouveau tr\u00e8s prochainement.\r\nCordialement. H\u00f4tel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">10\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Christian\n                                                                                                    <\/div>\n                                                <small>15\u00b705\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                Merci \u00e0 tous pour votre service ??\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Christian, Merci beaucoup pour votre gentil commentaire.\r\nToute l\u2019\u00e9quipe vous remercie pour votre confiance et vos mots chaleureux. Nous sommes heureux d\u2019avoir contribu\u00e9 \u00e0 rendre votre s\u00e9jour agr\u00e9able.\r\nAu plaisir de vous accueillir de nouveau prochainement. Cordialement. H\u00f4tel Bernat II\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">5\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>15\u00b705\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                Fuimos a descansar, y justo es lo que no hicimos. El primer d\u00eda a la media hora de llegar, nos colocaron en las habitaciones continuas una familia exageradamente mal educada. Chillidos constantes con palabras obscenas ,daban golpes a las puertas... Entiendo que puede ser que se escuchara m\u00e1s, porque el edificio tiene las paredes h\u00edper mega finas. Nos quejamos en recepci\u00f3n. El personal habl\u00f3 con ellos y la reprimenda por parte de los 5 ni\u00f1os que ten\u00edan, o alomejor fueron los adultos, qui\u00e9n sabe\u2026fue que nos pegaran en la manivela de la puerta de la habitaci\u00f3n un chicle, el cual se me qued\u00f3 pegado del anillo cuando cerr\u00e9 la puerta. Durante el d\u00eda, realizaban obras, tanto dentro del edificio en nuestra misma planta como fuera. Por lo que a parte del ruido de la familia Frankenstein, tambi\u00e9n ten\u00edan apoyo. Nos facilitaron otra habitaci\u00f3n para que cambi\u00e1ramos, en la cuarta planta(410). Cuando fuimos, aunque agradecidos con el personal de recepci\u00f3n por buscar una soluci\u00f3n, parec\u00eda la habitaci\u00f3n del terror, una entrada al siglo pasado. No ten\u00eda nada que ver con la habitaci\u00f3n que ten\u00edamos inicialmente (508) Por lo que volvimos a la habitaci\u00f3n de la quinta planta, que por lo menos era adecuada y c\u00f3moda. A todo esto, nuestra sorpresa fue que ellos solo se hospedaron por 1 d\u00eda! Y a nosotros que \u00e9ramos los afectados. \u00c9ramos los que ten\u00edamos que desplazarnos. En fin, sub realista, m\u00e1s que dos d\u00edas de descanso, lo sent\u00ed como un castigo, a parte de las ojeras que me he llevado a casa y el cansancio acumulado de los dos d\u00edas, tanto yo como mi pareja. Si no fuera por el Spa que fue la \u00fanica hora de relajaci\u00f3n que tuvimos de las 48. Y por el personal del bar, sobre todo el chico. Super simp\u00e1tico Nos hubi\u00e9ramos ido a casa el primer d\u00eda. Ganas no faltaron. Por otro lado, reservamos la habitaci\u00f3n premium con el acceso al spa, lo cual se entend\u00eda en la p\u00e1gina web que nos entraba de 8;45 a 9:45 pues cuando llegas al hotel te encuentras con la sorpresa que \u00fanicamente es el primer d\u00eda, los siguientes d\u00edas es de pago\u2026 16x2 = 32\u20ac extras cada d\u00eda. Tambi\u00e9n cogimos las bebidas incluidas. El agua de la piscina congelada. Si no ten\u00edamos spa porque realmente (No te entra) y la piscina est\u00e1 congelada. El plan de relajaci\u00f3n se fue al garete al 100% no hab\u00eda distracci\u00f3n alguna. M\u00e1s que comer en el comedor, desayuno, comida y cena. Y en la habitaci\u00f3n descanso no hab\u00eda por todo lo mencionado anteriormente. No volveremos, pero les deseamos \u00e9xitos y que puedan resolver sus deficiencias y optimizar sus procesos. Ya que si entra una familia de esta \u00edndole a quien se le ocurre poner en el medio a otros hu\u00e9spedes. Lo m\u00e1s normal ser\u00eda dos habitaciones conjuntas apartados de los dem\u00e1s para que los dem\u00e1s hu\u00e9spedes no sientan que est\u00e1n en la selva. B\u00e1sicamente.\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimado Cliente, Ante todo, queremos pedirle disculpas por las molestias ocasionadas durante su estancia. Lamentamos sinceramente que no haya podido disfrutar del descanso y la tranquilidad que esperaba.\r\nEntendemos perfectamente su malestar respecto al comportamiento de otros hu\u00e9spedes. Desde recepci\u00f3n se actu\u00f3 en cuanto se tuvo conocimiento de la situaci\u00f3n, intentando buscar una soluci\u00f3n lo antes posible, incluso ofreci\u00e9ndoles un cambio de habitaci\u00f3n. Sentimos que la alternativa propuesta no estuviera a la altura de sus expectativas.\r\nTambi\u00e9n lamentamos la percepci\u00f3n que tuvo respecto a los ruidos durante su estancia. Actualmente no tenemos constancia de obras que debieran generar molestias.\r\nEn relaci\u00f3n con el spa, queremos aclarar que en la descripci\u00f3n de la habitaci\u00f3n premium en nuestra web se indica que est\u00e1 incluida una \u00fanica sesi\u00f3n de spa compartido para mayores de 18 a\u00f1os, en horario de 8:45 h a 9:45 h durante la estancia. Asimismo, el acceso adicional al spa tiene un coste de 13 \u20ac por persona.\r\nRespecto a la piscina exterior, efectivamente no es climatizada, y lamentamos si esto no cumpli\u00f3 con sus expectativas.\r\nTomamos nota tambi\u00e9n de su comentario sobre la distribuci\u00f3n de habitaciones. Viendo la situaci\u00f3n, probablemente habr\u00eda sido m\u00e1s adecuado intentar ubicar a esa familia en habitaciones m\u00e1s agrupadas entre s\u00ed para minimizar molestias al resto de hu\u00e9spedes.\r\nAgradecemos igualmente sus palabras hacia el personal de recepci\u00f3n y del bar, especialmente hacia nuestro compa\u00f1ero, a quien trasladaremos su comentario.\r\nLamentamos sinceramente que su experiencia no haya sido la deseada y agradecemos que haya compartido su opini\u00f3n con nosotros, ya que nos ayuda a seguir mejorando.\r\nLe deseamos lo mejor y le enviamos un cordial saludo. Hotel Bernat II\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">6\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Alfredo\n                                                                                                    <\/div>\n                                                <small>14\u00b705\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                El titular de la noticia ser\u00eda. NHACE NADA MAL PERO TAMPOCO BIEN. Yo hace 12 a qu\u00e9 vine a ese hotel x primera vez a\u00fan no era 4 s y hay un gran cambio pero para mal\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimado Alfredo, Lamentamos sinceramente que su percepci\u00f3n del hotel tras su regreso, despu\u00e9s de tantos a\u00f1os, no haya sido la esperada.\r\nValoramos especialmente la opini\u00f3n de quienes nos conocen desde hace tiempo y sentimos no haber estado a la altura de sus recuerdos ni de sus expectativas actuales. Sus comentarios nos ayudan a identificar aspectos en los que debemos seguir trabajando y mejorando.\r\nAgradecemos que haya compartido su experiencia con nosotros y esperamos poder ofrecerle una mejor impresi\u00f3n en una futura ocasi\u00f3n.\r\nReciba un cordial saludo, Hotel Bernat II\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">6\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>13\u00b705\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                Es muy caro para lo que es, hay otros parecidos y mucho m\u00e1s baratos porque estuve buscando y me aloje all\u00ed solo porque \u00edbamos a una boda y todos \u00edbamos al mismo hotel. Pero no merec\u00eda lo que se paga.  Los empleados de recepci\u00f3n son bastante desagradables. Por lo menos conmigo. En varias ocasiones adem\u00e1s.\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimada Cliente, Lamentamos sinceramente no haber cumplido con sus expectativas durante su estancia.\r\nLa relaci\u00f3n calidad-precio es un aspecto muy importante y sentimos que su experiencia no haya estado a la altura de lo que esperaba. Tomamos nota de su percepci\u00f3n sobre la atenci\u00f3n recibida en recepci\u00f3n, ya que trabajamos para ofrecer siempre un trato amable y profesional a todos nuestros hu\u00e9spedes.\r\nAgradecemos que haya compartido su experiencia con nosotros y le enviamos un cordial saludo. Hotel Bernat II\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">10\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Mila\n                                                                                                    <\/div>\n                                                <small>13\u00b705\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Mila, muchas gracias por compartir tu valoraci\u00f3n y por elegirnos. Esperamos recibirte de nuevo pronto. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">9\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>08\u00b705\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimado Cliente, muchas gracias por compartir tu valoraci\u00f3n. Esperamos recibirte de nuevo en el futuro. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">10\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Joaquin\n                                                                                                    <\/div>\n                                                <small>07\u00b705\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                Como siempre todo correcto \r\n\r\nDar las gracias por todo ?? al personal del hotel por su simpat\u00eda y amabilidad a sus clientes \r\n\r\nRecomendado al (100) gracias ? por todo volveremos\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Joaquin, Muchas gracias por compartir una vez m\u00e1s su experiencia con nosotros.\r\nNos alegra enormemente saber que todo ha sido correcto durante su estancia y agradecemos sus palabras hacia todo el personal del hotel. La simpat\u00eda y amabilidad hacia nuestros clientes son valores muy importantes para nosotros, y comentarios como el suyo son la mejor recompensa para todo el equipo.\r\nGracias tambi\u00e9n por recomendarnos al 100 %. Ser\u00e1 un verdadero placer volver a recibirles muy pronto. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">9\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @ANDRES\n                                                                                                    <\/div>\n                                                <small>06\u00b705\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                En especial, agradecer el trato de Alfonso al igual que a su personal. Como siempre, excelente, muy atentos. Lo m\u00e1s parecido a estar en casa.\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Andr\u00e9s, Muchas gracias por tu comentario. Nos alegra enormemente saber que te sientes como en casa cada vez que nos visitas. Le haremos llegar tu agradecimiento a Alfonso y a todo el equipo, seguro que les har\u00e1 ilusi\u00f3n. Ser\u00e1 un placer volver a recibirte muy pronto. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">9\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>06\u00b705\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                Todo correcto como cada vez que vamos que son muchas .la comida es muy exquisita\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimada Cliente, Muchas gracias por seguir confiando en nosotros en cada una de vuestras visitas.\r\nNos alegra saber que, una vez m\u00e1s, todo ha sido correcto y que hab\u00e9is disfrutado especialmente de la comida. Comentarios como el tuyo son una gran satisfacci\u00f3n para todo nuestro equipo de cocina y restaurante.\r\nSer\u00e1 un placer volver a recibiros muy pronto. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">8\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>06\u00b705\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimada Cliente. Muchas gracias por tu valoraci\u00f3n. Esperamos nos elijas de nuevo en el futuro. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">9\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>06\u00b705\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                Nos sentimos como en casa, aunque siempre hay margen de mejora. Lo mejor del hotel es el personal de todas las \u00e1reas. Recepci\u00f3n, limpieza, restaurante, bar.\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimada Cliente, Muchas gracias por compartir tu experiencia con nosotros.\r\nNos alegra enormemente saber que os sentisteis como en casa durante vuestra estancia. Comentarios como el tuyo son una gran motivaci\u00f3n para todo nuestro equipo.\r\nAgradecemos especialmente tus palabras hacia el personal de recepci\u00f3n, limpieza, restaurante y bar. Todo el equipo trabaja cada d\u00eda con ilusi\u00f3n para ofrecer la mejor atenci\u00f3n posible, y ser\u00e1 un placer compartirles tu reconocimiento.\r\nTambi\u00e9n valoramos tu comentario sobre la mejora continua, ya que siempre buscamos seguir creciendo y ofreciendo una experiencia a\u00fan mejor a nuestros hu\u00e9spedes.\r\nEsperamos volver a darte la bienvenida muy pronto. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">7\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Tim\n                                                                                                    <\/div>\n                                                <small>06\u00b705\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                We stayed at this hotel to celebrate our 13th wedding anniversary. Prior to our arrival, on April 21st, I contacted the reception by email to mention this special occasion and asked if the hotel could do something to make our stay a bit more memorable. The response was polite and promising, stating they would do their best. Unfortunately, we did not notice anything during our stay that reflected this. Even a small gesture, such as a handwritten note or a welcome drink, would have been appreciated. This felt like a missed opportunity.\r\n\r\nUpon arrival, our son got locked inside the men\u2019s restroom near the restaurant due to a faulty door handle that wouldn\u2019t turn. Thankfully, the staff resolved the situation quickly, but it was not the best start to our stay.\r\n\r\nDuring breakfast, no one checked whether we had actually booked breakfast, which felt somewhat impersonal, especially since there is a sign asking guests to wait to be seated. Additionally, the coffee machine was out of order multiple times. That said, the breakfast itself was good, with a decent variety of options.\r\n\r\nThe room was clean, tidy, and modern. However, for a 4-star superior hotel, I would expect basic amenities such as coffee and tea facilities in the room as standard, not only in higher-priced categories. The same applies to the in-room safe, which should be included rather than offered at an extra charge.\r\n\r\nAt checkout, we wanted to use the luggage scale in the lobby, but it was out of order. According to the receptionist, it had been broken for some time, yet there was no sign indicating this. A simple note or unplugging the device would have avoided confusion.\r\n\r\nOverall, the stay was comfortable, but there are several small details that, if improved, could significantly enhance the guest experience.\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Dear Mr. Wismeijer, \r\nFirst of all, we would like to sincerely thank you for your review of your stay and, especially, for taking the time to share your comment with us. We always say that it is our guests&#039; opinions that help us to continue improving both our services and our facilities.\r\nWe are pleased to know that, despite the aforementioned inconveniences, you found your stay comfortable. Indeed, our aim is to identify areas for improvement and work on them to provide an ever more satisfying experience for our guests.\r\nWe take your comments very seriously and fully agree that one of the areas we need to improve is communication between departments in situations like yours. We have an established protocol for attending to guests celebrating birthdays during their stay, but it is true that we had not considered cases like yours.\r\nWe sincerely apologise, as it would have been easy for us to have provided a small gesture of goodwill.\r\nRegarding the incident with the men&#039;s toilet lock, we were particularly surprised, as it is a lock with its internal mechanism disabled specifically to prevent anyone from being accidentally locked inside. Furthermore, the mechanism is positioned high up so that children cannot easily access it. Unfortunately, a one-off fault occurred and the lock has since been replaced.\r\nRegarding the breakfast, we apologise for the impersonal feeling you experienced.\r\nDuring your stay, several sports teams were at our Olympic pool in the Crol Centre for training camps, which led to high occupancy and meant that all our guests had breakfast included. This situation resulted in some relaxation of access control for the service.\r\nHowever, we would like to point out that, at lunchtime and dinner, our head waiter personally welcomes guests, explains how the buffet and drinks work, and accompanies them to their table, with the aim of providing a close and personalised service.\r\nAs for the coffee, we have three state-of-the-art machines, selected specifically to guarantee a quality product. They are new and reliable, and having three units allows us to maintain service almost as normal in the event of a temporary technical issue.\r\nIn any case, we are particularly grateful for your positive overall review of the breakfast.\r\nAs you indicate, the hotel has both Standard and Premium rooms, each with different services and benefits to better suit the needs of each guest.\r\nRegarding the safe, we apologise for the confusion. This service has recently become free of charge, but during your stay the old information signs had not yet been removed from all the rooms, which may have caused some confusion.\r\nRegarding the luggage scale, this is an external service that we consider useful and practical for our guests, although, unfortunately, the repair has been delayed longer than anticipated.\r\nAs we mentioned at the beginning, we sincerely appreciate your feedback, as it has helped us to identify and correct several easily improved aspects.\r\nFinally, we would like you to place your trust in us again on a future occasion. We will be delighted to welcome you back and to provide you with an even more satisfying experience.\r\nThank you very much. Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">8\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Jalila\n                                                                                                    <\/div>\n                                                <small>03\u00b705\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                Nous avons pass\u00e9 un agr\u00e9able s\u00e9jour. Tr\u00e8s bon petit d\u00e9jeuner. Hotel bien localis\u00e9 et literie tr\u00e8s confortable. On compte revenir.\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Jalila, Merci beaucoup pour votre commentaire. Nous sommes ravis que vous ayez pass\u00e9 un agr\u00e9able s\u00e9jour parmi nous et que vous ayez appr\u00e9ci\u00e9 notre emplacement. C\u2019est un plaisir de savoir que la chambre vous a offert confort. Au plaisir de vous accueillir \u00e0 nouveau tr\u00e8s bient\u00f4t ! Cordialement, H\u00f4tel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">10\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>03\u00b705\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Ch\u00e8re Cliente, Merci beaucoup de partager votre score. Nous esp\u00e9rons vous revoir bient\u00f4t !  Cordialement, H\u00f4tel Bernat II\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">8\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @JEAN\n                                                                                                    <\/div>\n                                                <small>02\u00b705\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                La puerta de la habitaci\u00f3n de nuestra estancia 210 , est\u00e1 de muy mal servicio y no es de hoy , dicho a la recepci\u00f3n, y tambi\u00e9n una decepci\u00f3n con el parking culpa al recepcionista que se equivoc\u00f3 y me puso 1 d\u00eda en vez de tres y no pude salir del parking antes de med\u00eda hora.\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimado Jean, Gracias por compartir su experiencia con nosotros.\r\nLamentamos sinceramente los inconvenientes que ha tenido con la puerta de la habitaci\u00f3n 210. Tomamos nota de lo que nos indica y revisaremos de inmediato su estado para solucionarlo cuanto antes.\r\nAsimismo, le pedimos disculpas por el error en la gesti\u00f3n del parking y las molestias ocasionadas al no poder salir en el momento previsto. Revisaremos este incidente con nuestro equipo de recepci\u00f3n.\r\nAgradecemos sus comentarios, ya que nos ayudan a mejorar nuestro servicio. Esperamos poder ofrecerle una experiencia mucho m\u00e1s satisfactoria en una pr\u00f3xima estancia. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">8\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Murielle\n                                                                                                    <\/div>\n                                                <small>30\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                La jeune fille a l accueil ne parle pas assez fort et ne parle pas fran\u00e7ais enregistrement long.\r\nLe savon \u00e0 main dans les chambres a une odeur d\u00e9sagr\u00e9able \r\nManque un peu d animation le soir\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Ch\u00e8re Murielle, Nous vous remercions d\u2019avoir pris le temps de partager votre exp\u00e9rience.\r\nNous sommes sinc\u00e8rement d\u00e9sol\u00e9s que votre enregistrement ait \u00e9t\u00e9 long et que la communication \u00e0 l\u2019accueil n\u2019ait pas \u00e9t\u00e9 optimale. \r\nConcernant le savon pour les mains, nous vous remercions de nous l\u2019avoir signal\u00e9. Nous n\u2019avions pas encore re\u00e7u de remarque \u00e0 ce sujet, mais nous allons v\u00e9rifier cela attentivement.\r\nEnfin, nous prenons \u00e9galement en compte votre suggestion concernant l\u2019animation en soir\u00e9e afin d\u2019enrichir l\u2019exp\u00e9rience de nos clients.\r\nNous esp\u00e9rons avoir le plaisir de vous accueillir \u00e0 nouveau et de vous offrir un s\u00e9jour plus agr\u00e9able.\r\nCordialement, H\u00f4tel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">6\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>29\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                No se puede dar una habitaci\u00f3n cerca de las 3 ..cuando la salida te exigen que salgas a las 12 y si no te secobrara otro dia\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimado Cliente, Muchas gracias por compartir su comentario.\r\nLamentamos que los horarios de entrada y salida no hayan sido de su agrado. Le informamos que tanto el horario de check-in como el de check-out se indican previamente durante el proceso de reserva, con el objetivo de que todos nuestros hu\u00e9spedes dispongan de esta informaci\u00f3n antes de su llegada.\r\nEl horario de salida a las 12:00 h nos permite preparar y garantizar que las habitaciones est\u00e9n listas en las mejores condiciones para los siguientes clientes. Del mismo modo, la hora de entrada puede variar en funci\u00f3n de la ocupaci\u00f3n y del tiempo necesario para realizar las tareas de limpieza y preparaci\u00f3n.\r\nSentimos las molestias que esta situaci\u00f3n haya podido ocasionarle y agradecemos su comprensi\u00f3n. Saludos cordiales, Hotel Bernat II\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">8\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Norma\n                                                                                                    <\/div>\n                                                <small>29\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                Tuvimos un problema con el control de TV  que no estaba programado y solo nos daban las explicaciones en recepci\u00f3n y no fueron a solucionarlo a la habitaci\u00f3n\r\nEn el comedor  Alfonso excelente!!!\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Norma, Gracias por compartir tu experiencia.\r\nLamentamos sinceramente no haber subido a tu habitaci\u00f3n para solucionar el problema con el mando de la TV. \r\nAgradecemos tambi\u00e9n tus amables palabras hacia Alfonso en el comedor; le haremos llegar tu reconocimiento.\r\nTomamos nota de lo ocurrido para mejorar nuestro servicio. Esperamos tener la oportunidad de ofrecerte una experiencia completamente satisfactoria en el futuro. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">10\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>29\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimado Cliente, muchas gracias por compartir tu valoraci\u00f3n y por elegirnos. Esperamos recibirte de nuevo en el futuro. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">9\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Pauline\n                                                                                                    <\/div>\n                                                <small>29\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                Tr\u00e8s bon service de restauration ! \r\nPar contre du bruit dans les couloirs et peu d\u2019isolation. \r\nTr\u00e8s bon rapport qualit\u00e9 prix !\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Pauline, Merci beaucoup pour votre retour.\r\nNous sommes ravis que vous ayez appr\u00e9ci\u00e9 le service de restauration ainsi que le rapport qualit\u00e9-prix. En revanche, nous sommes d\u00e9sol\u00e9s pour les nuisances sonores dans les couloirs et le manque d\u2019isolation que vous avez constat\u00e9s. Votre confort est tr\u00e8s important pour nous, et nous prenons en compte votre remarque afin d\u2019am\u00e9liorer ce point.\r\nNous esp\u00e9rons avoir le plaisir de vous accueillir de nouveau et de vous offrir une exp\u00e9rience encore plus agr\u00e9able. Cordialement, H\u00f4tel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">9\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>28\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Cher Client, Merci beaucoup de partager votre score. Nous esp\u00e9rons vous revoir bient\u00f4t !  Cordialement, H\u00f4tel Bernat II\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">7\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>28\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Cher Client, Merci beaucoup de partager votre score. Nous restons vous accueillir \u00e0 nouveau. Cordialement, H\u00f4tel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">9\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>28\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Cher Client, Merci beaucoup de partager votre score. Nous restons vous accueillir \u00e0 nouveau. Cordialement, H\u00f4tel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">9\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @S\u00e9bastien\n                                                                                                    <\/div>\n                                                <small>27\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \u00c9tablissement tr\u00e8s propre personnel au top, le seul b\u00e9mol, c\u2019est les jeunes au m\u00eame \u00e9tage que le que les personnes qui ont des enfants ou des personnes \u00e2g\u00e9es. Donc du coup les gens sont tr\u00e8s bruyants, veuillez essayer de pr\u00e9voir un \u00e9tage simplement pour les personnes \u00e2g\u00e9es ou les personnes avec les enfants sans des jeunes sportifs au m\u00eame \u00e9tage\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    S\u00e9bastien, Nous vous remercions sinc\u00e8rement pour votre commentaire et pour vos aimables mots \u00e0 l\u2019\u00e9gard de la propret\u00e9 de l\u2019\u00e9tablissement et de notre personnel.\r\nNous prenons bien en compte votre suggestion concernant la r\u00e9partition des chambres et le confort de nos clients, et nous ferons de notre mieux pour y pr\u00eater une attention particuli\u00e8re.\r\nAu plaisir de vous accueillir de nouveau prochainement. Cordialement, H\u00f4tel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">8\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>25\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Dear Customer, Thank you very much for sharing your score. We hope to welcome you again. Best regards, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">8\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>23\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Ch\u00e8re Cliente, Merci beaucoup de partager votre score. Nous esp\u00e9rons vous revoir bient\u00f4t ! Cordialement, H\u00f4tel Bernat II\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">10\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Viana Alejandra\n                                                                                                    <\/div>\n                                                <small>23\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Viana Alejandra, muchas gracias por compartir tu valoraci\u00f3n y por confiar en nosotros. Esperamos seguir recibi\u00e9ndote en el futuro. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">7\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>22\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimada Cliente, muchas gracias por tu valoraci\u00f3n. Esperamos recibirte de nuevo en el futuro. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">10\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Joaquin\n                                                                                                    <\/div>\n                                                <small>22\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                ya hemos estado varias veces y agradecemos la amabilidad de todo su personal y sobre todo a las chicas y chicos del comedor por su gentileza y simpatia a sus clientes u muy agradecido a su metre por su cordial atencion,un fuerte abrazo para todos.\r\ngracias por todo volveremos\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Joaqu\u00edn, Muchas gracias por confiar en nosotros. Nos alegra saber que disfrutas de tu estancia en nuestro hotel y que te sientes bien atendido por nuestro equipo de comedor, especialmente por su ma\u00eetre, Alfonso.\r\nSer\u00e1 un placer volver a recibirte muy pronto. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">8\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>21\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                Falta algo de mantenimiento en la puerta entrada habitaci\u00f3n y el suelo del pasillo. En la piscina la ducha no se ve y nadie la usa, pues no tiene para abrir. Y encontr\u00e9 a faltar, en el desayuno, caf\u00e9 descafeinado de m\u00e1quina, que me extra\u00f1\u00f3 bastante\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimada Clienta, Gracias por compartir tus comentarios. Tomamos nota de todas tus observaciones, ya que nos ayudan a identificar \u00e1reas de mejora.\r\nLamentamos los inconvenientes relacionados con el mantenimiento de la puerta de la habitaci\u00f3n y el suelo del pasillo, as\u00ed como la situaci\u00f3n de la ducha en la piscina. Revisaremos estos aspectos para asegurar que est\u00e9n en condiciones \u00f3ptimas.\r\nEn cuanto al desayuno, agradecemos especialmente su apunte sobre el caf\u00e9 descafeinado de m\u00e1quina; lo tendremos en cuenta para mejorar nuestra oferta.\r\nTrabajamos continuamente para ofrecer un mejor servicio y valoramos mucho este tipo de sugerencias. Esperamos poder darte la bienvenida nuevamente en el futuro con una experiencia a\u00fan m\u00e1s satisfactoria. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">8\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>21\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimado Cliente, muchas gracias por tu valoraci\u00f3n. Esperamos recibirte de nuevo en el futuro. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">6\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>21\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                El hotel est\u00e1 muy bien, pero la calidad y variedad de la comida es nefasta.\r\nUn buen hotel con la comida de un dos estrellas bajo\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimado Cliente, Muchas gracias por compartir su opini\u00f3n y por valorar positivamente nuestras instalaciones.\r\nLamentamos sinceramente que la experiencia gastron\u00f3mica no haya estado a la altura de sus expectativas. Tomamos muy en serio sus comentarios sobre la calidad y variedad de la comida, ya que nuestro objetivo es ofrecer una oferta acorde con los est\u00e1ndares del hotel y satisfacer a todos nuestros hu\u00e9spedes.\r\nSus observaciones han sido trasladadas al departamento correspondiente para su revisi\u00f3n y mejora, ya que opiniones como la suya nos ayudan a identificar aquellos aspectos en los que debemos seguir trabajando.\r\nEsperamos tener la oportunidad de recibirle nuevamente y poder ofrecerle una experiencia m\u00e1s satisfactoria en todos los aspectos. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">10\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Cruz\n                                                                                                    <\/div>\n                                                <small>21\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                Dar gracias al personal del hotel y especialmente Alfonso,encargado del bufett\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Cruz, muchas gracias por compartir tu comentario. Nos alegra que tuvieras una buena estancia y te gustara la amabilidad de nuestro personal, en particular a Alfonso, nuestro metre. Esperamos recibirte de nuevo en el futuro. Saludos cordiales, Hotel Bernat II\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">9\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>21\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimada Clienta, muchas gracias por compartir tu valoraci\u00f3n. Esperamos nos elijas de nuevo en el futuro. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">9\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Mari Fe\n                                                                                                    <\/div>\n                                                <small>21\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                Como siempre sublime la atenci\u00f3n recibida por parte del personal del bufet, Alfonso, Alba, Cristina, Laura.. Todos en general.\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Mar\u00eda Fe, muchas gracias por ser nuestra clienta y por compartir tu experiencia. Nos complace que siempre te sientas bien atendida por nuestro personal del buf\u00e9 y dem\u00e1s miembros del equipo. Esperamos sigas confiando en nosotros en el futuro. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">7\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Ana\n                                                                                                    <\/div>\n                                                <small>21\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                Buenos d\u00edas,\r\n\r\nSoy clienta habitual de su hotel desde hace aproximadamente 10 a\u00f1os y suelo alojarme varias veces al a\u00f1o. Precisamente por esa fidelidad me gustar\u00eda trasladarles una opini\u00f3n sincera, con la esperanza de que sirva para mejorar.\r\n\r\nNada m\u00e1s llegar, sobre las 12:00 h, hicimos el check-in sabiendo perfectamente que quiz\u00e1 la habitaci\u00f3n todav\u00eda no estar\u00eda disponible por tareas de limpieza o preparaci\u00f3n. Hasta ah\u00ed, totalmente comprensible. El problema fue la atenci\u00f3n recibida en recepci\u00f3n por parte de una empleada rubia, cuyo trato result\u00f3 desacertada y prepotente.\r\n\r\nSe nos indic\u00f3 que no podr\u00edamos disponer de la habitaci\u00f3n hasta las 15:00 h. Al comentar que en nuestra reserva figuraba la entrada a las 14:30 h, se nos respondi\u00f3 que lo hab\u00edan cambiado \u201cpor culpa de un cliente que se quej\u00f3 porque la habitaci\u00f3n no estaba lista a las 14:35 h\u201d. Sinceramente, trasladar esa explicaci\u00f3n al cliente resulta poco profesional. La responsabilidad de la organizaci\u00f3n interna no deber\u00eda recaer nunca en otros hu\u00e9spedes.\r\n\r\nPor otro lado, quiero se\u00f1alar un problema importante: el descanso. Llevamos ya dos estancias seguidas con la misma sensaci\u00f3n y en esta ocasi\u00f3n ha sido a\u00fan peor. La cama necesita una renovaci\u00f3n urgente. Nos ha resultado muy inc\u00f3moda y apenas hemos podido dormir. Nosotros elegimos su hotel precisamente para descansar y desconectar, y marcharnos m\u00e1s cansados de lo que llegamos es muy decepcionante.\r\n\r\nTambi\u00e9n quiero aportar una cr\u00edtica constructiva respecto al restaurante. El jefe de sala merece una menci\u00f3n especial: su trato es excelente, profesional, atento y respetuoso con todos los clientes. Se nota claramente su experiencia y dedicaci\u00f3n.\r\n\r\nSin embargo, he observado aspectos mejorables en higiene y presentaci\u00f3n. Los manteles parecen los mismos desde hace muchos a\u00f1os y la forma de limpiarlos durante el servicio no transmite una buena imagen. Se limpia mesa y silla con el mismo pa\u00f1o, se deja sobre superficies con vajilla sucia y posteriormente se vuelven a montar mesas donde se apoyan cubiertos y copas. Aunque imagino que existen protocolos internos, como clienta la percepci\u00f3n que genera no es positiva.\r\n\r\nY hay un aspecto que considero grave. Durante el servicio hab\u00eda un cocinero en la plancha con un evidente mal estado f\u00edsico, aparentando estar enfermo (ya fuera gripe, COVID u otro proceso respiratorio), tosiendo y trabajando de cara a la comida. La imagen que transmit\u00eda era francamente preocupante y poco adecuada en un entorno de manipulaci\u00f3n alimentaria. Independientemente de lo que tuviera, la sensaci\u00f3n para el cliente era muy negativa y genera desconfianza.\r\n\r\nEn cuanto a la comida, tambi\u00e9n considero que la calidad ha bajado respecto a a\u00f1os anteriores. A veces es preferible ofrecer menos variedad y cuidar m\u00e1s el producto y la ejecuci\u00f3n.\r\n\r\nLes traslado todo esto desde el respeto y con la intenci\u00f3n de que lo valoren. Si sigo volviendo despu\u00e9s de tantos a\u00f1os es porque siempre he tenido aprecio por su hotel y me gustar\u00eda seguir confiando en ustedes, pero considero importante expresar cuando las cosas no est\u00e1n funcionando como deber\u00edan.\r\n\r\nAtentamente,  \r\nAna L\u00f3pez\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Sra. L\u00f3pez:\r\nEn primer lugar, queremos agradecerle sinceramente su fidelidad y la franqueza de sus comentarios. Siempre decimos \u2014porque realmente lo creemos\u2014 que las opiniones de nuestros clientes son la base para seguir mejorando nuestros servicios e instalaciones.\r\nPerm\u00edtame disculparme tambi\u00e9n por el ligero retraso en nuestra respuesta. He preferido esperar a reunirme con todos los implicados antes de contestarle. Con las festividades semanales, los temas a veces se prolongan m\u00e1s de lo deseable.\r\nEn cuanto a su experiencia, quiero empezar pidi\u00e9ndole disculpas por el comentario desafortunado de nuestra recepcionista. La confianza llev\u00f3 a una explicaci\u00f3n innecesaria. Como ella le indic\u00f3, tuvimos que modificar el horario publicado del check-in, aunque esto no altera nuestro sistema habitual: cuando las habitaciones de salida est\u00e1n limpias, las entregamos de inmediato, normalmente antes de las 14:00\u202fh. En su caso, al haber solicitado una habitaci\u00f3n concreta (la 428), fue necesario esperar a que los hu\u00e9spedes anteriores la dejaran libre y se realizara la limpieza.\r\nHemos tomado nota de su observaci\u00f3n sobre el colch\u00f3n y procederemos a sustituirlo. Hasta la fecha no hab\u00edamos recibido comentarios al respecto.\r\nAgradecemos tambi\u00e9n sus amables palabras hacia nuestro jefe de sala. Coincidimos plenamente: es un excelente profesional.\r\nEn relaci\u00f3n con los manteles, seguimos un proceso de renovaci\u00f3n peri\u00f3dica. Sin embargo, hemos comprobado que el protocolo de limpieza no se estaba aplicando correctamente en algunos casos. Dicho protocolo establece que el mantel debe retirarse, enviarse a lavar internamente y colocarse uno limpio. Gracias a su comentario hemos reforzado este procedimiento, as\u00ed como el relativo a la limpieza de las sillas, que, salvo urgencia, debe realizarse con el comedor cerrado y sin presencia de clientes.\r\nRespecto a lo que nos comenta sobre el cocinero en la plancha, he de decirle que me ha sorprendido. Nuestra pol\u00edtica es clara: cuando un trabajador no se encuentra en condiciones, se le invita a regresar a casa para su recuperaci\u00f3n. Hemos revisado esta situaci\u00f3n con los cocineros que intervinieron en los servicios mencionados (cena del viernes, desayuno y comida del s\u00e1bado). Todos manifestaron encontrarse bien, pero igualmente hemos insistido en la importancia de la imagen profesional que debe proyectarse ante los clientes.\r\nTomamos nota igualmente de sus comentarios sobre la comida para seguir mejorando cada detalle.\r\nLe agradezco, una vez m\u00e1s, el tiempo que ha dedicado a compartir sus impresiones. Esperamos tener la oportunidad de saludarla personalmente durante su pr\u00f3xima estancia y de demostrarle que sus aportaciones contribuyen directamente a nuestro compromiso con la calidad.\r\nAtentamente,\r\nXavier Pedemonte\r\nDirector\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">9\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Jacinto\n                                                                                                    <\/div>\n                                                <small>20\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                Super.\r\nPersonnel tr\u00e8s accueillant et simpatique, accueil, bar restaurant,et personnel nettoyage aussi\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Jacinto, Merci beaucoup pour votre commentaire et pour avoir choisi notre h\u00f4tel. Nous sommes ravis que vous ayez appr\u00e9ci\u00e9 votre s\u00e9jour ainsi que la gentillesse de notre personnel. Au plaisir de vous accueillir \u00e0 nouveau tr\u00e8s bient\u00f4t. Cordialement, H\u00f4tel Bernat II\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">10\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Sophie\n                                                                                                    <\/div>\n                                                <small>18\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                Tout \u00e9tait super comme chaque ann\u00e9es ,ravie de n\u00f4tres sejour. Merci pour tout\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Sophie, Un grand merci pour votre fid\u00e9lit\u00e9 et votre confiance !  Nous sommes ravis de savoir que vous avez pass\u00e9 un tr\u00e8s bon s\u00e9jour. Au plaisir de vous accueillir de nouveau tr\u00e8s bient\u00f4t. Cordialement, H\u00f4tel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">10\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @\u00d6zge\n                                                                                                    <\/div>\n                                                <small>17\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                We enjoyed our stay which gave us a chance to connect to the sportspeople, we even had a swim in the olympic pool. The massage was really good, the spa was clean and tidy, Hammam was a bit too cold for my expectations, but the Finnish sauna was great. The food on Saturday night\u2019s dinner was far beyond our expectations on a chef\u2019s level, however Sunday looked slightly different (still great value for the price).\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    \u00d6zge, Thank you very much for sharing your feedback with us. We are delighted to know you enjoyed your stay, the spa, the massage, and the Olympic pool experience. We also appreciate your comments about the Hammam and the dinner service, as they help us continue improving.\r\nWe hope to welcome you back again soon. Best regards, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">9\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Florencia\n                                                                                                    <\/div>\n                                                <small>17\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Florencia, Merci beaucoup de partager votre score. Nous esp\u00e9rons vous revoir bient\u00f4t ! Cordialement, H\u00f4tel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">6\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>15\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Ch\u00e8re Client, Merci d&#039;avoir partag\u00e9 votre avis. Nous avons pris bonne note des points qui n&#039;ont pas r\u00e9pondu \u00e0 vos attentes. Nous esp\u00e9rons vous accueillir \u00e0 nouveau et vous offrir un s\u00e9jour encore plus agr\u00e9able. Cordialement, H\u00f4tel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">10\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Olga\n                                                                                                    <\/div>\n                                                <small>15\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                He ido varias veces y siempre esta tofo perfecto\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Olga, Muchas gracias por tu fidelidad y confianza. Nos alegra saber que tus estancias siempre son pefectas en nuestro hotel. Esperamos darte la bienvenida de nuevo muy pronto. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">9\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>15\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimada Cliente, muchas gracias por compartir tu valoraci\u00f3n. Esperamos sigas confiando en nosotros en el futuro. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">7\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>15\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                La habitaci\u00f3n est\u00e1 vieja y el parquet presentaba roturas y  lo peor era la cantidad de hormigas que hab\u00eda en el lavabo,  as\u00ed como la suciedad debajo de las camas.\r\nEn contrapartida lo que m\u00e1s me sorprendi\u00f3 y gust\u00f3 much\u00edsimo fue la recepci\u00f3n al comedor y la atenci\u00f3n recibida por el responsable,  eramos 22 familiares con reservas individuales y aun as\u00ed supo cuantos eramos y nos reservaba las mesas en el comedor para estar todos juntos.  Eso no nos hab\u00eda pasado antes en ning\u00fan otro hotel. Muchas felicidades por el trabajo a todos.\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimado Cliente, Muchas gracias por compartir tu experiencia y por valorar tan positivamente la atenci\u00f3n recibida por parte de nuestro equipo, especialmente en el comedor. Nos alegra saber que pudisteis disfrutar vuestra estancia en familia y que la organizaci\u00f3n y el trato recibido marcaron la diferencia. Haremos llegar tus felicitaciones a todo el equipo, en especial al responsable del comedor.\r\nPor otro lado, lamentamos sinceramente los inconvenientes que encontraste en la habitaci\u00f3n. No es la experiencia que queremos ofrecer. Te agradecemos que nos lo hayas comunicado, ya que nos ayuda a mejorar. Revisaremos la habitaci\u00f3n para solucionar los problemas que comentas.\r\nEsperamos tener la oportunidad de recibiros de nuevo y ofreceros una estancia plenamente satisfactoria. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">7\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>14\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimado Cliente, muchas gracias por compartir tu valoraci\u00f3n. Tomamos nota de los aspectos que no cumplieron con tus expectativas. Esperamos recibirte de nuevo y ofrecerte una estancia m\u00e1s satisfactoria. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">8\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Monica\n                                                                                                    <\/div>\n                                                <small>14\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    M\u00f3nica, muchas gracias por compartir tu valoraci\u00f3n y por elegirnos. Esperamos recibirte de nuevo. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">8\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>14\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimado Cliente, muchas gracias por compartir tu valoraci\u00f3n. Esperamos nos elijas de nuevo en el futuro. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">6\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Jabier\n                                                                                                    <\/div>\n                                                <small>14\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                Como ya he comentado en otra encuesta, el personal muy bien, las instalaciones necesitan una reforma integral, el buffet deberia tener m\u00e1s variedad, la calidad de la comida es buena pero limitada.\r\nLa habitaci\u00f3n nos la cambiaron por ser demasiado peque\u00f1a para cuatro personas, la nueva ten\u00eda dos estancias y era m\u00e1s adecuada pero tambi\u00e9n necesitan una renovaci\u00f3n.\r\nEn definitiva, para merecer las 4 Estrellas sup que tiene deber\u00eda renovarse y merojar algunas cosas.\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Jabier, Muchas gracias por compartir su opini\u00f3n y por destacar la atenci\u00f3n de nuestro personal. Nos alegra saber que el trato recibido fue satisfactorio y que pudimos ofrecerle una habitaci\u00f3n m\u00e1s adecuada para su comodidad durante la estancia.\r\nAgradecemos tambi\u00e9n sus comentarios sobre las instalaciones, las habitaciones y la oferta de nuestro buffet. Valoramos sinceramente sus observaciones, ya que nos ayudan a identificar aspectos en los que debemos seguir mejorando. Tomamos nota de sus sugerencias en relaci\u00f3n con la renovaci\u00f3n de nuestras instalaciones y la variedad de la oferta gastron\u00f3mica.\r\nNuestro compromiso es seguir trabajando para ofrecer una experiencia acorde con los est\u00e1ndares que nuestros hu\u00e9spedes esperan y merecen.\r\nEsperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro y ofrecerle una estancia a\u00fan m\u00e1s satisfactoria. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">7\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Antonio\n                                                                                                    <\/div>\n                                                <small>14\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                Hay que mejorar la limpieza en los ba\u00f1os\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Antonio, muchas gracias por compartir tu experiencia. Lamentamos que tu estancia no fuera completamente satisfactoria. Hemos pasado nota al personal de limpieza para que lo tengan en cuenta y mejoren en este aspecto. Esperamos recibirte de nuevo y que tu estancia sea mucho mejor. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">9\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>13\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                La nourriture \u00e9tait excellente, le personnel est tr\u00e8s agr\u00e9able\r\nLe SPA trop cool, l&#039;emplacement tr\u00e8s proche de la mer\r\nSeul d\u00e9faut, le stationnement qui est assez difficile et l&#039;\u00e9quipe de natation du Luxembourg compos\u00e9 de gosses tr\u00e8s mal \u00e9lev\u00e9s et bruyant laiss\u00e9s sans surveillance le soir, mais \u00e7a, vous n&#039;y aurez pas droit\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Cher Client, Nous vous remercions sinc\u00e8rement d\u2019avoir pris le temps de partager votre exp\u00e9rience. Nous sommes ravis d\u2019apprendre que vous avez appr\u00e9ci\u00e9 la qualit\u00e9 de notre restauration, la gentillesse de notre personnel, notre SPA ainsi que notre emplacement privil\u00e9gi\u00e9 \u00e0 deux pas de la mer.\r\nNous vous remercions \u00e9galement pour votre remarque concernant le stationnement, ainsi que pour les nuisances occasionn\u00e9es durant votre s\u00e9jour. Nous regrettons sinc\u00e8rement que ces \u00e9l\u00e9ments aient pu impacter votre confort. Nous esp\u00e9rons avoir le plaisir de vous accueillir de nouveau prochainement pour une exp\u00e9rience pleinement reposante. Cordialement, H\u00f4tel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">9\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>12\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Cher Client, Merci beaucoup de partager votre score. Nous esp\u00e9rons vous revoir bient\u00f4t ! Cordialement, H\u00f4tel Bernat II\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">10\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Valentino\n                                                                                                    <\/div>\n                                                <small>11\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Valentino, muchas gracias por compartir tu valoraci\u00f3n. Esperamos nos elijas de nuevo. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">10\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Jos\u00e9\n                                                                                                    <\/div>\n                                                <small>11\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                Mis suegros, los se\u00f1ores G\u00f3ngora, se han alojado en repetidas ocasiones y puedo asegurar que es su hotel favorito.\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Jos\u00e9, muchas gracias por compartir tu comentario. Nos alegra mucho saber que los se\u00f1ores G\u00f6ngora nos elijen una y otra vez y que somos su hotel favorito. Ser\u00e1 un placer recibirles de nuevo. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">8\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>10\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimado Cliente, muchas gracias por compartir tu valoraci\u00f3n. Esperamos recibirte de nuevo. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">10\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Rafael\n                                                                                                    <\/div>\n                                                <small>09\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                Todo el personal que trabaja en el hotel ha sido excelente, incluido administraci\u00f3n que hubo una peque\u00f1a confusi\u00f3n con mi reserva y me lo solucionaron rapid\u00edsimo.\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Rafael, Nos alegra saber que has apreciado la profesionalidad de nuestro personal y que adminitraci\u00f3n pudo resolver eficazmente la confusi\u00f3n con tu reserva. Muchas gracias por compartir tu experiencia y esperamos sigas confiando en nosotros en el futuro. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">9\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Jose\n                                                                                                    <\/div>\n                                                <small>09\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                Hace a\u00f1os que vamos sin problemas siempre stentos\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Jose, muchas gracias por compartir tu comentario y por tu fidelidad. Nos complace que siempre te sientas a gusto en nuestro hotel. Esperamos seguir recibi\u00e9ndote muchos a\u00f1os m\u00e1s. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">5\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Eva Mar\u00eda\n                                                                                                    <\/div>\n                                                <small>09\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                La estancia no fue lo que esper\u00e1bamos,  la habitaci\u00f3n era muy justita, hac\u00eda mucho calor, hab\u00eda mucha pelusa. \r\nLos pasillos y las puertas est\u00e1n muy antiguos. Para ser un 4 sup. Nos esper\u00e1bamos otra cosa, la verdad.\r\nAdem\u00e1s hab\u00edan grupos de estudiantes que fueron muy ruidosos. Una de las noches les dio por llamarnos por tel\u00e9fono varias veces de madrugada. Nos hacemos cargo que esto no es culpa de \u00e9l hotel.\r\nEn cambio el restaurante y el spa est\u00e1n super bien.\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimada Eva Mar\u00eda, Le agradecemos que haya compartido su experiencia y, ante todo, le pedimos disculpas por aquellos aspectos que no estuvieron a la altura de sus expectativas.\r\nLamentamos que la habitaci\u00f3n, la temperatura y la limpieza no hayan sido las adecuadas, as\u00ed como la percepci\u00f3n del estado de las instalaciones. Tomamos nota de sus comentarios para revisarlos con los departamentos correspondientes y seguir mejorando.\r\nEn cuanto al ruido y las molestias ocasionadas por otros hu\u00e9spedes, entendemos perfectamente la incomodidad que describe. Aunque en este caso no fuera responsabilidad directa del hotel, reforzamos el control para evitar este tipo de situaciones y actuar con la mayor rapidez posible.\r\nAgradecemos sinceramente que tambi\u00e9n destaque positivamente el restaurante y el spa, nos alegra saber que pudo disfrutar de estos servicios.\r\nGracias nuevamente por su comentario, que nos ayuda a mejorar d\u00eda a d\u00eda. Reciba un cordial saludo, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">7\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>09\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimada Cliente, muchas gracias por compartir tu valoraci\u00f3n y por elegirnos. Esperamos recibirte de nuevo en el futuro. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">5\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Sara\n                                                                                                    <\/div>\n                                                <small>09\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                El spa esta muy muy bien, la comida por las rese\u00f1as y el precio es esper\u00e1bamos algo mejor y la habitaci\u00f3n no estaba muy limpia, el parquet estaba roto y hab\u00edan hormigas. Ademas de que no dormimos nada con el ruido parec\u00eda magaluf. Nos fuimos un dia antes de lo esperado porque no dormimos mas de 3 horas y nadie nos pregunto el motivo\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimada Sara, Ante todo, le pedimos sinceras disculpas por su experiencia durante la estancia.\r\nNos alegra saber que disfrut\u00f3 del spa, pero lamentamos profundamente que otros aspectos como la limpieza, el estado de la habitaci\u00f3n y el ruido no hayan estado a la altura de sus expectativas.\r\nEn relaci\u00f3n con el ruido, queremos informarle de que nuestro equipo actu\u00f3 en varias ocasiones, subiendo hasta tres veces a llamar la atenci\u00f3n a los hu\u00e9spedes que lo provocaban. Adem\u00e1s, el vigilante permaneci\u00f3 pendiente para asegurar que la situaci\u00f3n cesara definitivamente. Lamentamos sinceramente que, aun as\u00ed, no haya podido descansar adecuadamente.\r\nRespecto al parquet, hemos pasado nota para reparar la lama que estaba levantada, y revisaremos tambi\u00e9n los aspectos de limpieza.\r\nAsimismo, lamentamos que no se le preguntara el motivo de su salida anticipada, ya que nos hubiera gustado poder atenderle en ese momento.\r\nLe agradecemos que haya compartido su opini\u00f3n, ya que nos ayuda a mejorar. Reciba un cordial saludo, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">10\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Vanesa\n                                                                                                    <\/div>\n                                                <small>09\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                Lo \u00fanico que nunca me hab\u00eda pasado en que no se viera la televisi\u00f3n, el cable de antena no iba bien tambi\u00e9n hab\u00edan pocos canales en espa\u00f1ol , avisamos pero nadie vino a mirar\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Vanesa, muchas gracias por compartir tu comentario y por elegirnos. Te pedimos disculpas por los problemas con la televisi\u00f3n. Hemos pasado nota para que revisen que funcione perfectamente. Esperamos recibirte de nuevo y que tu estancia sea completamente satisfactoria. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">9\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>09\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                Todo perfecto y el personal muy amable\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimado Cliente, nos alegra mucho que tuvieras una buena estancia con nosotros y saber que has apreciado la amabilidad de nuestro personal.\r\nEsperamos recibirte de nuevo en el futuro. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">7\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>06\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                la comida muy mal, escasa y no puede ser que todo lo dejen para el fin de semana, cuando la gente se aloja todos los dias, eso me ha parecido fatal.\r\nEl perosonal del hotel genial, la comida un desastre, el wifi fatal, y que la animaci\u00f3n solo sea el fin de semana es un desproposito\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimada Cliente, Lamentamos que algunos aspectos de su estancia no hayan cumplido sus expectativas. Nuestro servicio de buf\u00e9 est\u00e1 pensado para ofrecer variedad y libertad de elecci\u00f3n a todos nuestros clientes cada d\u00eda, Tomamos nota tambi\u00e9n de sus comentarios sobre el wifi y la animaci\u00f3n, ya que trabajamos continuamente para ampliar y mejorar estos servicios. Agradecemos especialmente sus palabras hacia nuestro personal y esperamos tener la oportunidad de recibirle de nuevo en mejores condiciones. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">8\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>06\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                La Zona de Spa que se paga por separado, est\u00e1 muy descuidada en cuanto a mantenimiento de las instalaciones. \r\nLe falta dos o tres grados m\u00e1s al agua de las piscina climatizada, tambi\u00e9n le falta temperatura al Sauna Seco y al Hamman, este \u00faltimo cas\u00ed no tiene calor suficiente. Las duchas especiales, no funcionan bien, de hecho la ducha circular cuando paso a agua caliente, est\u00e1 hirviendo provocando dolor en la piel, teniendo que sacar inmediatamente el cuerpo de la ducha.\r\nEn fin, toda esta zona necesita repaso de mantenimiento. \r\nPor otro lado, las m\u00e1quinas de la zona de juegos, tambi\u00e9n nececitan repaso t\u00e9cnico. La m\u00e1quina del disco, tragaba moneda y no funcionaba cuando fuimos, el juego de carreras de coche desenchufado y cuando estaba operativo no ten\u00eda sonido, el futbol\u00edn trag\u00f3 la moneda sin sacar las bolas de juego.....\r\nPor lo dem\u00e1s, instalaciones c\u00f3modas en cuanto a habitaciones, zonas de sof\u00e1s, comedor.\r\nMuy buena atenci\u00f3n del personal en recepci\u00f3n, zona de bar y comedor.\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimada Cliente, Lamentamos mucho que su experiencia en la zona de Spa y juegos no haya sido la esperada. Agradecemos sus comentarios, ya que nos ayudan a detectar y corregir estos aspectos de mantenimiento con la mayor rapidez posible. Nos alegra saber que valor\u00f3 positivamente nuestras instalaciones y la atenci\u00f3n del personal. Esperamos poder darle la bienvenida nuevamente y ofrecerle una experiencia completamente satisfactoria. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">10\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Antonio\n                                                                                                    <\/div>\n                                                <small>06\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Antonio, muchas gracias por compartir tu valoraci\u00f3n y por confiar en nosotros. Esperamos nos elijas de nuevo en el futuro. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">9\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>06\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                Quer\u00eda destacar sobretodo la comida, y el personal, lo hemos pasado muy bien en nuestra estancia. Sin duda volveremos. \r\nGracias\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimado Cliente, Muchas gracias por compartir su comentario. Nos alegra mucho que tuvieran una buena estancia y que disfrutaran con nuestras comidas. Esperamos recibirles pronto de nuevo. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">9\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>05\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                Destacar la atenci\u00f3n de Guillermo con nuestra familia en el comedor tanto a la comida como a la cena. Detalles con mis hijas que se agradecen. \r\nSin duda repetiremos hotel Bernat si volvemos a Calella.\r\nGracias\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimado Cliente, Muchas gracias por compartir tu experiencia con nosotros. Nos alegra saber que apreciaste la profesionalidad y amabilidad de Guillermo, en el comedor. Le trasladaremos tus palabras. Esperamos verte de nuevo en nuestro hotel. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">9\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @JULIO\n                                                                                                    <\/div>\n                                                <small>04\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                Tuvimos la mala suerte de estrenar la piscina, mi hija escap\u00f3 bien de la ca\u00edda, yo a\u00fan tengo alguna secuela del resbal\u00f3n provocado por la fatal elecci\u00f3n del acabado de dicha piscina\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Julio, Lamentamos profundamente lo ocurrido y esperamos sinceramente que se encuentre mejor. Sentimos mucho este incidente y le agradecemos que lo comparta con nosotros, ya que la seguridad de nuestros clientes es una prioridad absoluta. Revisaremos de inmediato el estado y las condiciones de la zona de la piscina. Esperamos recibirle de nuevo y que su experiencia sea completamente satisfactoria. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">8\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>03\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimado Cliente, muchas gracias por tu valoraci\u00f3n y por elegirnos. Esperamos recibirte de nuevo. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">9\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Raquel\n                                                                                                    <\/div>\n                                                <small>03\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Raquel, muchas gracias por compartir tu valoraci\u00f3n y por elegirnos. Esperamos recibirte de nuevo en el futuro. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">8\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Monica\n                                                                                                    <\/div>\n                                                <small>02\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                El d\u00eda de salida perd\u00ed un pendiente y al buscar debajo del bid\u00e9 encontr\u00e9 un bl\u00edster de medicamentos que no eran m\u00edos, mirando vimos que eran unos f\u00e1rmacos extranjeros muy fuertes. Mis pekes ya son grandes pero eso da evidencia que durante m\u00ednimo 4 d\u00edas la limpieza no fue muy eficiente,adem\u00e1s siendo peligroso si lo.hubiese encontrado un ni\u00f1o m\u00e1s peque\u00f1o.\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimada M\u00f3nica,\r\nLamentamos sinceramente lo ocurrido y le agradecemos que lo haya compartido con nosotros.\r\nPedimos disculpas por la situaci\u00f3n que describe, ya que no cumple con los est\u00e1ndares de limpieza y seguridad que nos esforzamos por mantener en todo momento. \r\nHemos trasladado inmediatamente su comentario a la direcci\u00f3n del hotel para que se comunique con el equipo de limpieza y se refuercen los controles de calidad, prestando especial atenci\u00f3n a este tipo de detalles.\r\nAgradecemos de nuevo su aviso, que nos ayuda a mejorar, y esperamos poder ofrecerle una experiencia mucho m\u00e1s satisfactoria en el futuro. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">10\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @CONSTANTINO\n                                                                                                    <\/div>\n                                                <small>02\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                Nuestra opini\u00f3n es  un Hotel &quot;10&quot; familiar, con una muy buena relaci\u00f3n calidad-precio, con  una ubicaci\u00f3n en muy acertada. Sus instalaciones son muy adecuadas para pasar unos dias de descanso, incluso para efectuar ejercicio f\u00edsico. El personal es de un un trato educado y amable, cercano al cliente, sin excepci\u00f3n cabe destacar \u00fanicamente en positivo a personas como Alfonso Cristina, Guillermo, Joana y resto de personal del comedor. El men\u00fa es amplio y variado en el que nunca falta un plato de cuchara, en mi opini\u00f3n cubre la mayoria de los posibles regimenes. Para nosotros es pasar unos dias de agradable descanso. Volveremos tan pronto como podamos.\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Constantino, Muchas gracias por compartir su comentario tan positivo y detallado de su experiencia con nosotros.\r\nNos alegra enormemente saber que han disfrutado de su estancia y que de nuestro hotel les gusta la relaci\u00f3n calidad-precio, la ubicaci\u00f3n y nuestras instalaciones.\r\nSus palabras sobre nuestro equipo nos llenan de orgullo. Trasladaremos su reconocimiento a Alfonso, Cristina, Guillermo, Joana y a todo el personal del comedor, quienes estar\u00e1n encantados de saber que su dedicaci\u00f3n ha contribuido a que su estancia sea tan agradable.\r\nSer\u00e1 un verdadero placer volver a recibirles muy pronto. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">8\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>02\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                El personal de comedor fue gratamente amable. Las marcas utilizadas en el restaurante son buenas (salsas, bebidas..) \r\nAmplitud de las habiraciones\r\nQue haya ba\u00f1era\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimada Cliente, muchas gracias por compartir tu comentario. Nos complace que te gustara la amabilidad de nuestro personal del comedor y la calidad de los productos utilizados en \u00e9ste. Esperamos recibirte de nuevo en el futuro. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">10\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Loli\n                                                                                                    <\/div>\n                                                <small>01\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                Todo perfecto, personalmente te recepci\u00f3n,  el metre siempre atento , camareros , el cocinero y una menci\u00f3n especial a Cristian el chico del bar\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Loli, muchas gracias por compartir tu experiencia. Nos encanta que tuvieras una muy buena estancia y que te sientieras bien atendida por nuestro personal de recepci\u00f3n, comedor y en especial por Cristian, en el bar. Esperamos recibirte de nuevo en el futuro. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">9\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>01\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                El personal es muy amable y atento. \r\nLa habitaci\u00f3n muy sencilla y el colch\u00f3n muy c\u00f3modo.\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimada Cliente, muchas gracias por compartir tu comentario. Nos complace que te gustara la comodidad del colch\u00f3n y la amabilidad de nuestro personal. \r\nTomamos nota acerca de la habitaci\u00f3n.\r\nEsperamos nos elijas de nuevo en el futuro. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">9\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>01\u00b704\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimada Cliente, muchas gracias por compartir tu valoraci\u00f3n. Esperamos volver a recibirte de nuevo. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">9\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>30\u00b703\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimado Cliente, muchas gracias por compartir tu valoraci\u00f3n y por confiar en nosotros. Esperamos nos elijas de nuevo. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">8\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Maria Carmen\n                                                                                                    <\/div>\n                                                <small>30\u00b703\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Mar\u00eda Carmen, muchas gracias por compartir tu valoraci\u00f3n y por elegirnos. Esperamos recibirte de nuevo en el futuro. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">9\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>29\u00b703\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimado Cliente, te agradecemos por compartir tu valoraci\u00f3n con nosotros. Esperamos nos elijas de nuevo en el futuro. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">9\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Philippe\n                                                                                                    <\/div>\n                                                <small>29\u00b703\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \u00c9quipe  sympa, restaurant agr\u00e9able,  conforme \u00e0  la description.\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Cher Philippe, Merci beaucoup pour votre retour. Nous sommes ravis que vous ayez appr\u00e9ci\u00e9 votre s\u00e9jour et notre \u00e9quipe. Nous esp\u00e9rons avoir le plaisir de vous accueillir \u00e0 nouveau tr\u00e8s bient\u00f4t ! Cordialement, H\u00f4tel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">10\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>28\u00b703\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimado Cliente, muchas gracias por tu valoraci\u00f3n y por elegirnos. Esperamos recibirte de nuevo en el futuro. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">10\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Agustin\n                                                                                                    <\/div>\n                                                <small>27\u00b703\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                Todo fue excelente y el precio perfecto\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Agust\u00edn, nos alegra saber que disfrutaste de tu estancia y que la relaci\u00f3n calidad precio de nuestro hotel fue de tu agrado. Muchas gracias por compartir tu comentario y por elegirnos. Esperamos darte la bienvenida nuevamente muy pronto. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">10\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Wolfgang\n                                                                                                    <\/div>\n                                                <small>27\u00b703\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                Agradecer a los camareros en especial Guillermo y ivonna que fueron muy amables y muy profesionales  me hicieron la estancia muy agradable mil gracias\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Wolfgang, muchas gracias por compartir tu comentario. Nos alegra mucho que Ivonna y Guillermo hicieran que tu estancia fuera m\u00e1s placentera. Esperamos nos sigas eligiendo en el futuro. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">10\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>26\u00b703\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimada Cliente, muchas gracias por compartir tu valoraci\u00f3n y por elegirnos. Esperamos recibirte de nuevo en el futuro. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">10\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Auspicio\n                                                                                                    <\/div>\n                                                <small>26\u00b703\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Auspicio, muchas gracias por compartir tu valoraci\u00f3n y por confiar en nosotros. Esperamos recibirte de nuevo pronto. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">7\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Noelia Perez\n                                                                                                    <\/div>\n                                                <small>25\u00b703\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Noelia, muchas gracias por compartir tu valoraci\u00f3n. Tomamos nota de los aspectos de tu estancia que debemos mejorar. Esperamos recibirte de nuevo en el futuro. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">7\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>22\u00b703\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                El punto mas flojo la comida ,no est\u00e1 ha la altura de un 4 estrellas.En el desayuno el embutido de una calidad baja y no hab\u00eda mermeladas\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimado Cliente, Lamentamos sinceramente que la experiencia, especialmente en lo referente a la oferta gastron\u00f3mica, no haya estado a la altura de sus expectativas. Tomamos nota de sus comentarios, ya que son fundamentales para ayudarnos a mejorar nuestros servicios.\r\nAgradecemos que haya compartido su opini\u00f3n con nosotros y trabajaremos para seguir mejorando. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">9\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Juan Carlos\n                                                                                                    <\/div>\n                                                <small>22\u00b703\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Juan Carlos, muchas gracias por compartir tu valoraci\u00f3n y por confiar en nosotros. Esperamos recibirte de nuevo en el futuro. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">8\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Ana\n                                                                                                    <\/div>\n                                                <small>20\u00b703\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Ch\u00e8re Ana, Merci beaucoup de partager votre score. Nous avons pris note de votre \u00e9valuation. Nous esp\u00e9rons avoir le plaisir de vous accueillir de nouveau \u00e0 l\u2019avenir. Cordialement, H\u00f4tel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">9\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @RAFAEL\n                                                                                                    <\/div>\n                                                <small>18\u00b703\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Rafael, muchas gracias por compartir tu valoraci\u00f3n y por elegirnos. Esperamos recibirte de nuevo en el futuro. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">9\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>18\u00b703\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                La informaci\u00f3n sobre las piscinas ya que cuando fuimos no estaban habilitadas y no hab\u00eda ni una informaci\u00f3n sobre esto\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimada Cliente, Muchas gracias por compartir tu comentario. Lamentamos sinceramente la incidencia con la piscina y te pedimos disculpas, especialmente por la falta de informaci\u00f3n previa durante tu estancia.\r\nDebido a las fuertes lluvias, el secado del material aplicado se ha retrasado m\u00e1s de lo previsto, lo que ha impedido su apertura. No obstante, entendemos que deber\u00edamos haber informado.\r\nEstamos trabajando para que vuelva a estar en funcionamiento lo antes posible. Esperamos poder darte la bienvenida de nuevo y que en tu pr\u00f3xima visita puedas disfrutar plenamente de nuestras instalaciones.\r\nHotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">10\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>18\u00b703\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimado Cliente, muchas gracias por tu comentario y por confiar en nosotros. Esperamos recibirte de nuevo en el futuro. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">10\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @Dolors\n                                                                                                    <\/div>\n                                                <small>18\u00b703\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Moltes gr\u00e0cies Dolors, per la teva valoraci\u00f3 i per triar-nos.\r\nEsperem veure&#039;t de nou. Salutacions cordials, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                                                <div class=\"aljpr-square-box box-border single-comment mt-3\">\n                    <div class=\"row\">\n                        <div class=\"col-lg-3\">\n                            <div class=\"aljpr-square-box back-lightgrey text-center\">\n                                <span class=\"customer-rate\">10\/10<\/span> <br>\n                                <span class=\"customer-rate-text\">Valoraci\u00f3n<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"col-lg-9 mt-lg-0 mt-2\">\n                            <div class=\"row\">\n                                <div class=\"col-11\">\n                                    <div class=\"aljpr-small-box back-lightgrey mt-md-0 mt-2\">\n                                        <div class=\"row\">\n                                            <div class=\"col-12 d-flex justify-content-between\">\n                                                <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                    <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                        <i class=\"fa-solid fa-user \"><\/i>\n                                                    <\/span>\n                                                    @An\u00f3nimo\n                                                                                                    <\/div>\n                                                <small>18\u00b703\u00b72026<\/small>\n                                            <\/div>\n                                            <div class=\"col-12 mt-2\">\n                                                \n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"col\"><\/div>\n                            <\/div>\n                                                            <div class=\"row mt-2\">\n                                    <div class=\"col\"><\/div>\n                                    <div class=\"col-11\">\n                                        <div class=\"aljpr-small-box back-solidgrey\">\n                                            <div class=\"row\">\n                                                <div class=\"col-12 d-flex\">\n                                                    <div class=\"aljpr-input-container back-white d-flex align-items-center\" style=\"padding-right: 20px;\">\n                                                        <span class=\"aljpr-icon-container back-primary aljpr-mr10 text-center ps-0 pe-0\">\n                                                            <i class=\"fa-solid fa-hotel\"><\/i>\n                                                        <\/span>\n                                                        @Hotel Bernat II &amp; Spa\n                                                    <\/div>\n                                                <\/div>\n                                                <div class=\"col-12 mt-2 text-white\">\n                                                    Estimada Cliente, muchas gracias por compartir tu valoraci\u00f3n y por confiar en nosotros. Esperamos nos elijas de nuevo en el futuro. Saludos cordiales, Hotel Bernat II.\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n\n                <\/div>\n                        <\/div>\n    <script type=\"text\/javascript\">\n        $(document).ready(function(){\n            $(\".progress-bar\").each(function(){\n                $(this).animate({\n                    width: $(this).attr('data-percentage'),\n                }, \"fast\");\n            });\n            $({ Counter: 0 }).animate({ Counter: $(\".global-rate\").attr('data-value') },\n                {\n                    duration: 2000,\n                    easing: 'swing',\n                    step: function () {\n                    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